Everything in Calmr is free. Calmest is an optional paid plan with higher limits, which helps pay for Calmr's development. It does not unlock anything you need to use Calmr, and you can stop paying at any time.
2. Price and renewal
Calmest is billed in pounds sterling, either monthly or yearly, through Stripe. The price and period are shown before you pay. In the UK the price shown includes VAT at 20%. Elsewhere it's shown before tax, and any VAT or sales tax that applies where you live is added at checkout, where you see the total before you pay. Link, Stripe's consumer service, is the seller: your receipt comes from Link and your statement shows a LINK.COM charge.
Your subscription renews automatically at the same price and period until you cancel. We will tell you by email before any price change takes effect, and you can cancel before it does.
3. Cancelling
You can cancel Calmest at any time from the Billing page in Settings, without contacting us. Cancelling stops the next renewal and your plan runs until the end of the period you have paid for.
When Calmest ends, your account moves to Free and nothing you have made is deleted. You can still open, edit, export and delete all of it, but where you have more of something than Free allows, you cannot add more until you are back under its limit. Tasks for your medication and payments are still added.
4. Your 14 days to change your mind
If you bought Calmest from us, you can cancel within 14 days of buying it and ask for a full refund, for any reason. Please email [email protected] within those 14 days, stating which account is to be refunded.
5. After 14 days
We do not refund the part of a period that you have already paid for and not used, except where the law requires it or where we have made an error, such as a duplicate charge or a charge made after you cancelled. Your plan stays active until the end of that period.
6. How refunds are paid
We refund to the card with which you paid, in pounds sterling, within 14 days of agreeing to it, and we aim to answer a refund request within 5 working days. Your bank may take several further days to show the refund. If your account has been deleted, your Stripe customer record will also have been deleted, so please email us from the address with which you registered.